What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I think my account has been suspended again. All my forms on my Muse website have diappeared

    Asked by sammylou73 on November 07, 2013 at 05:05 PM

    Also says form disabled did not pass status check.

     

    This has happened twice now. I really like using Jotform and I do not particularly want to use anything else.

    Page URL:
    http://enhancingents.businesscatalyst.com/password-page.html

    My Forms my account JotForm status check did not pass
  • Profile Image
    JotForm Support

    Answered by guilledutra on November 07, 2013 at 05:42 PM

    Hi,

     

    Your account has been auto-suspended by our Phishing Detector System, after checking your forms,  I can see that you are using a password field and this is the reason why your account was automaticly suspended, login forms are not permitted because it violates the JotForm terms of use.

    I'm going to re-activate your user account, but I have to ask you to remove this form in order to avoid similar issues at the future

    Thanks