I have updated my payment method and wondering when it will be charged

  • bigmills
    Asked on February 10, 2021 at 9:58 AM

    I wanted to thank you for your quick response to my earlier question, however...

    It doesn't appear that someone actually read my previous message. I just got a generic response about how to update my payment info. I have ALREADY updated payment info with a new card. I was wondering when it will be charged?

    Thanks hopefully someone actually reads this.

    Christopher Miller

  • Welvin Support Team Lead
    Replied on February 10, 2021 at 11:55 AM

    Hello Christopher,

    Our system will initiate the charge in 3 days. I did the charge manually, you're all set now. You can get the invoice through the billing page of your account.

    https://www.jotform.com/help/329-How-to-Check-Invoices

    Thank you.