I am seeing Form Over Quota message on the embedded form

  • Profile Image
    Asked on February 10, 2021 at 10:17 AM

    Hello, I am seeing an "Form Over Quota" message on my website where I have the Jotform embedded, however when I log in, it shows 0 submissions, which I edited back in December. Please review and advise, thanks!

  • Profile Image
    Answered on February 10, 2021 at 12:28 PM

    We apologize for the inconvenience.

    I've sorted this out for you.

    In case you wonder, it's related to form caches. You can clear this on your end.

    Guide: https://www.jotform.com/help/229-How-to-Clear-Your-Form-Cache.