I cannot preview or access the actual form when I am signed into my agency's VPN.

  • ldumas
    Asked on February 10, 2021 at 12:11 PM
    I cannot preview or access the actual form when I am signed into my agency's VPN. The HTTPS:// is stripped from the URL and I get a message that the site is not available. This is happening to some of my co-workers but not all. I know that it is probably a security issue on the part of my employer. Have you heard of a similar issue before?
  • Patrick_R
    Replied on February 10, 2021 at 12:14 PM

    Hello! If you're able to access JotForm correctly without the VPN then please review your VPN settings.

    Thank you!