Clear upload space

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    yourgreenva
    Asked on February 10, 2021 at 12:32 PM

    Once I have downloaded all my data how do I clear it from Jotforms storage so we can use the form again?

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    Cecile_A
    Answered on February 10, 2021 at 04:11 PM

    Hi,

    Thank you for contacting support.

    To clear your upload space, you need to delete submissions that you have received with file attachments. Please note that deleting the form submissions record will delete the submission entry together with the attachments. So, be sure to download a copy of your form submission data. 

    Please refer to the guides below for more details:

    How to Delete Form Submission Data

    How to Download Form Submissions as Excel/CSV/PDF

    How to Download the Submission Files

    Let us know if you need further assistance.