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yourgreenvaAsked on February 10, 2021 at 12:32 PM
Once I have downloaded all my data how do I clear it from Jotforms storage so we can use the form again?
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Cecile JotForm SupportReplied on February 10, 2021 at 4:11 PM
Hi,
Thank you for contacting support.
To clear your upload space, you need to delete submissions that you have received with file attachments. Please note that deleting the form submissions record will delete the submission entry together with the attachments. So, be sure to download a copy of your form submission data.
Please refer to the guides below for more details:
How to Delete Form Submission Data
How to Download Form Submissions as Excel/CSV/PDF
How to Download the Submission Files
Let us know if you need further assistance.