How can I accept payments on the form I already created?

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    englewoodeatsbyamari
    Asked on February 10, 2021 at 01:45 PM

    i want to start my own catering and single plate business and i created my menu on using jotforms but cant figure out how to collect payments and i need this settled no later then march 1st thank you guys !

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    EltonCris
    Answered on February 10, 2021 at 05:38 PM

    Hi,

    You have to complete your Paypal integration to start collecting payments. Guide: https://www.jotform.com/help/737-How-to-integrate-PayPal-Business-with-JotForm

    In your payment field, you should be able to see the Connect button when you do the following.

    1. Click the payment field then the wand icon to open the payment settings

    2. Click the cog icon on the top of the payment settings window.

    02112021_NHEZcBRJGp.png

    3. Select Live Mode then click the Connect button to connect it with your Paypal business account. That's it!

    02112021_HumH3bXp8r.png


  • Profile Image
    englewoodeatsbyamari
    Answered on February 10, 2021 at 06:00 PM

    It’s not working , i do not want to use paypal just regular debit or credit

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    EltonCris
    Answered on February 10, 2021 at 07:27 PM

    It will only work if you connect your Paypal business account.

    Anyway, if you want users to pay directly through debit or credit card, it's still possible with your current Paypal payment tool then just disable the Paypal option in the payment settings so users will only have to see the credit/debit card payment method. But it is still the payment gateway you use that will process the entered credit/debit card e.g. Paypal.

    Here's how to disable the Paypal option in the Paypal payment field within its payment settings.

    02112021_Kk7p4zR8ls.png

    You can also use Stripe, Square, Authorize.net, and other payment integrations available. You can only collect payments when you integrate your form with any of these payment gateways, otherwise, use the Purchase Order tool if you don't want to use a payment gateway.

    If you have any other questions, let us know.

  • Profile Image
    englewoodeatsbyamari
    Answered on February 10, 2021 at 07:33 PM
    paypal is asking for workers number etc i don’t have that kind of stuff
    ...
  • Profile Image
    EltonCris
    Answered on February 10, 2021 at 09:24 PM

    Unfortunately, those are their requirements when you signup for their business account and I'm afraid there's nothing we can do about that. How about you try other payment integrations like Stripe or Square? These also offer payments through credit/debit cards which users can enter directly in your form.

    Hope this works for you too. Thanks!

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    englewoodeatsbyamari
    Answered on February 10, 2021 at 09:33 PM
    can i cancel my subscription and get a refund this is too much
    ...
  • Profile Image
    EltonCris
    Answered on February 10, 2021 at 10:15 PM

    Could you please further clarify which part you're having difficulties with? Since you're trying to collect payments through credit/debit cards, it is necessary to use any of the available payment integrations for a secure payment transaction.

    Anyway, we have now canceled your subscription with a full refund. Please wait for 3 to 5 days for the refund to reflect in your bank account.