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LisaAsked on February 10, 2021 at 2:31 PM
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Gaetan_BReplied on February 10, 2021 at 2:32 PM
Hello,
Thank you for reaching out.
I can see that your account is active.
Hope this helps.
Do not hesitate to reach out if you need further assistance
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Lailuma RasekhReplied on February 11, 2021 at 7:07 AM
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Mike_G JotForm SupportReplied on February 11, 2021 at 7:20 AM
@Lailuma Rasekh
We always encourage our users to open a new ticket for each of their concerns to avoid confusion. For that matter, I have moved your concern to a new ticket. You may access that ticket by clicking this link. We will respond to that ticket shortly. If you have any follow-up questions or any information that you would like to add about your concern, kindly refer to that ticket.
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Amity BrownReplied on February 23, 2021 at 10:12 AM