What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    [Multilingual Form Translation Issue] Not working properly

    Asked by Bhfc on November 08, 2013 at 12:00 AM

    Have a form in both English and Spanish.

    My default language is English. If I select the Spanish form everything translates correctly including the sub-lables. However, if I switch back from Spanish to English, the field sub-lables stay in Spanish and do not convert back to English. You have to hit the browser refresh to get the sub-lables to change back to English.

    Page URL:
    https://secure.jotform.us/form/32966297623163

    problem multi-language form refresh select
  • Profile Image

    Answered by pinoytech on November 08, 2013 at 04:08 AM

    Hi,

    Our sincere apologies for the inconvenience that may have caused. I will now escalate this issue to our higher ups since I was able to reproduce the issue on my end for further investigation and for further assistance.

    Thank you!

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    JotForm Developer

    Answered by ceren on November 08, 2013 at 04:43 AM

    Hi Bhfc,

    Problem is fixed. Thanks for reporting us.