Someone tried to fill out a form and it wasn't completed.

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    rimrockriders
    Asked on February 10, 2021 at 02:42 PM

    Someone tried to fill out a membership form and it didn't go through and when we try and do it again, it says only one entry per person. When I go to the stats, that person isn't there, please help.

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    BDAVID
    Answered on February 10, 2021 at 06:45 PM

    Good day, is this the form in question? https://form.jotform.com/202646271366153

    You have enabled Unique Submissions on that form: https://www.jotform.com/help/64-how-to-set-unique-submissions-on-a-form

    1613000656_60246fd0b3d31_uniqueSubmissio

    If you want to allow multiple submissions, please select "No Check". Let us know if you have more questions.

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    rimrockriders
    Answered on February 10, 2021 at 07:06 PM

    No Check is marked on the unique submission and unique question in settings.

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    Jed_C
    Answered on February 10, 2021 at 10:02 PM

    May I know which form are you referring to? I checked this form https://form.jotform.com/202646271366153 and the Unique submission is still set to "Check Cookies Only". If it's a different form, please share the form URL.

    Also, this form has the same settings as the form above https://www.jotform.com/form/210245505939153 so please check the settings again.

    Looking forward for your response.