All submissions deleted but upload quota not restored

  • Profile Image
    shubhamsindhwani
    Asked on February 10, 2021 at 04:06 PM

    Hello,

    I have deleted all entries in my form (including from trashed entries) but it still says that my account has exceeded storage / upload quota. Can you please check again and restore my upload quota?

    Please confirm when my account is ready and fine again.

    Thanks,

    Shubham

  • Profile Image
    roneet
    Answered on February 10, 2021 at 07:58 PM

    We have refreshed the account's cache that has activated your account.

    Let us know if you have further questions.

    Thanks.