Jotforms doesn't appear to be integrating with our Google Calendar

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    Phillip_RPh_phil
    Asked on February 10, 2021 at 04:45 PM

    Jotforms doesn't appear to be integrating with our Google Calendar. What do we need to adjust?


    Hamilton

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    Jed_C
    Answered on February 10, 2021 at 08:37 PM

    Unfortunately, I won't be able to see the integration in your form since your account is on HIPAA server. May I know if you have successfully integrated the form, but the issue is that it doesn't send the dates to your Google Calendar or you are having an issue saving the integration?

    For reference, you may follow this guide https://www.jotform.com/help/558-how-to-use-google-calendar-create-events-with-your-form.

    If that doesn't help, provide us with more details like what fields are integrated to your Start and End time in Google Calendar integration?

    Would you mind sending us a screenshot of your integration settings?

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    Phillip_RPh_phil
    Answered on February 10, 2021 at 09:11 PM
    The form has been successfully integrated. It has been sending
    appointments to google calendar for over a week. It stopped sending to
    google today.
    Thanks
    ...
  • Profile Image
    Jed_C
    Answered on February 10, 2021 at 10:17 PM

    Integration normally breaks if you update your form like adding a new field or changing the field labels and so on. If you haven't tried it yet, kindly remove and reintegrate the form and test your form once again.

    Let us know how it goes.