reCaptcha error message

  • Profile Image
    marinaj185
    Asked on February 10, 2021 at 05:18 PM

    Hi I wanted to ask how to fix this for the captcha on my form.

    ERROR for site owner:

    Invalid domain for site key



    Screenshot
  • Profile Image
    Jessica_H
    Answered on February 10, 2021 at 09:11 PM

    Hi marinaj185, thank you for reaching us.

    I have tested on the form and was unable to recreate the issue. In the meantime, I have clear your form cache. Could you kindly try again?

    Let us know if the issue still persists.

  • Profile Image
    marinaj185
    Answered on February 11, 2021 at 01:00 AM
    Hi, I closed the page and opened it again. the issue is still there. same
    error. what does it mean, invalid domain for site key? what domain is
    invalid? Does this error currently affect the form submission?
    Thanks much. M
    In God's love, through His strength, and in service to others.
    John 3:16 Philippians 4:13 Galatians 5:13
    ...
  • Profile Image
    Fernand
    Answered on February 11, 2021 at 02:33 AM

    Hello marinaj185,

    We are sorry for the inconvenience.

    Could you please try to delete and re-add the Captcha field? Also, you may try to switch to JotCaptcha.

    1613028635_6024dd1baebfc_Screen Shot 202

    If none of them is not working, please try to embed your form using Iframe.

    Please have a try and let us know for further assistance.