reCaptcha error message

  • marinaj185
    Asked on February 10, 2021 at 5:18 PM

    Hi I wanted to ask how to fix this for the captcha on my form.

    ERROR for site owner:

    Invalid domain for site key



    Jotform Thread 2889745 Screenshot
  • Jessica JotForm Support
    Replied on February 10, 2021 at 9:11 PM

    Hi marinaj185, thank you for reaching us.

    I have tested on the form and was unable to recreate the issue. In the meantime, I have clear your form cache. Could you kindly try again?

    Let us know if the issue still persists.

  • marinaj185
    Replied on February 11, 2021 at 1:00 AM
    Hi, I closed the page and opened it again. the issue is still there. same
    error. what does it mean, invalid domain for site key? what domain is
    invalid? Does this error currently affect the form submission?
    Thanks much. M
    In God's love, through His strength, and in service to others.
    John 3:16 Philippians 4:13 Galatians 5:13
    ...
  • Fernand Enterprise Operations Specialist
    Replied on February 11, 2021 at 2:33 AM

    Hello marinaj185,

    We are sorry for the inconvenience.

    Could you please try to delete and re-add the Captcha field? Also, you may try to switch to JotCaptcha.

    1613028635 6024dd1baebfc Screen Shot 202 Screenshot 10

    If none of them is not working, please try to embed your form using Iframe.

    Please have a try and let us know for further assistance.