Change Email Recipient Condition: How can we send email based on user's answer?

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    Dylan Arndt 
    Asked on February 10, 2021 at 06:11 PM

    in an effort to streamline our internal processes we would like to update our contact form so that certain types of questions go to certain email inboxes. Would it be possible to implement a series of checkboxes, requiring the customer to select one, then tie a specific email address to each of the checkboxes to direct the question accordingly.

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    Zahra_S
    Answered on February 10, 2021 at 09:29 PM

    Hi there!

    Thank you for reaching out to us.

    You can add options fields in your form and then add a condition to send an email based on the user's answer.

    1613010495_6024963f43897_

    Complete Guide: how-to-send-email-based-on-users-answer

    I hope this helps. Please let us know if you need further assistance.