How do I change one of my phone number boxes to a mobile phone number box? I don't want that area code part in it.

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    costumewonderland
    Asked on February 10, 2021 at 09:38 PM

    Hi again, thank you for all of your help so far.

    How do i change one of my phone number boxes to a mobile phone number box? I don't want that area code part in it.


    Thanks

    Cheers

    Yvette

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    Jessica_H
    Answered on February 10, 2021 at 11:33 PM

    Hi Yvette, thank you for reaching us.

    You may turn off the area code part by enabling Input Mask from Phone Properties > Options.

    1613018000_6024b390e1955_

    Please give it a try and let us know how it goes for you.

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    Bojan_J
    Answered on February 26, 2021 at 05:57 AM

    Greetings.

    The only way to update the mask is by using conditional logic. In this case, you need to have another field before it, where you will ask is the following phone mobile or a home number. Then, using conditional logic to update the field.

    To get started, you will need Enable/Require field condition:

    enable_requiere_fields.png

    In it, you need to check the field with the mobile/home option, and then set the mask:

    screenshot_3948.png

    You also need one more condition, where you will set the Home number.

    I've created a test form for you. You can test it at the following link. Feel free to clone the form to your account to see how it's created:
    https://form.jotform.com/210562251741043

    You can learn more at the following links:

    Let us know if you have any additional questions.