total submission limit has been reached

  • Profile Image
    Wildcraft_India
    Asked on February 11, 2021 at 05:01 AM

    Hi,

    Why is my account giving me the below error : WE had upgraded the account for 1 month becoz we had around 600 submission which is completed now. In free subscription 100 submissions are allowed then why is it showing the below error.

    1613037584_60250010ab4d8_

  • Profile Image
    Richie_P
    Answered on February 11, 2021 at 05:40 AM

    It seems your total submission has reached its limit for the free plan which is 500 submissions per account.

    To remove the error, you would have to upgrade your account.

    When you reach your total submission limit, your forms will still work however, old submissions will be automatically deleted to give way to new submissions.

    Hope this information helps.

    If you have further questions, let us know.