Missing information on email

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    Asked on February 11, 2021 at 05:11 AM


    I have included some paragraphs of text on a form (This is not edited by the person completing the form but for information and a declaration statement).

    When the form is completed and received by me on email, this information is missing for the email content.

    It would be important to have this information on the returned document for our records.

    Is there a setting I need to change to make sure all text and information is included on the return email?

    Many Thanks


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    Answered on February 11, 2021 at 06:00 AM

    Hello Rob,

    Please note that only fillable fields will be shown on the email by default.

    If you want to show the text also in the email you will need to manually copy and paste the text into the email content.