Email forms not going through

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    styleinsight
    Asked on February 11, 2021 at 06:05 AM

    Hi

    The form is not coming through to us. Please advise.

  • Profile Image
    Johann_A
    Answered on February 11, 2021 at 06:19 AM

    Hello,

    If you are referring to this form I can see that you have set up an autoresponder email but not a notification email. 1613042199_60251217d527d_The Easiest Onl

    To add an Email Notification follow the steps below.

    1. Click Settings at the top of the Form Builder.
    2. Next, click Emails on the left panel.
    3. Click the Add an email button.1612418746_601b8eba18758_

    4. Then, select Notification Email1612418871_601b8f37d842d_


    Email Notification Settings:

    1. You can set the email's subject and content.1612418983_601b8fa76dedf_


    1. Go to the Recipients tab, and write 'Recipient Email' which is you will receive a notification email when someone submits your form.1612419071_601b8fff3ff37_

    When I checked your settings I can see that you have received couples of emails

    1613042330_6025129a8bad0_JotForm · My A

    You can check 'Setting up Email Notifications' to see more detail.

    If you require any further assistance feel free to let us know.

    Johann