Form not uploading

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    KinderlyLearn
    Asked on February 11, 2021 at 08:13 AM
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    Cecile_A
    Answered on February 11, 2021 at 08:44 AM

    Hello there,

    Thank you for contacting support.

    Are you trying to upload a PDF form?

    1613051020_6025348c65fdd_13.png

    Looking forward to your reply.

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    KinderlyLearn
    Answered on February 11, 2021 at 08:55 AM

    Yes. I am trying to upload a pdf so that I can edit it


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    Richie_P
    Answered on February 11, 2021 at 09:23 AM

    Please note that we cannot edit uploaded Fillable PDF at our end.

    If you want to edit your Fillable PDF, you would have to use third party programs such as adobe acrobat.

    However, if you want to create a PDF form you may follow this guide:https://www.jotform.com/help/212-how-to-create-a-pdf-form


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    KinderlyLearn
    Answered on February 11, 2021 at 09:27 AM

    My problem is that I have been waiting for 2 hours for the pdf document to upload. Nothing happens

    https://www.jotform.com/build/210412993338052/upload

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    roneet
    Answered on February 11, 2021 at 10:16 AM

    Could you please upload the PDF into your Google Drive and share the link so that we could try uploading the same on our end.

    Looking forward to your response.

    Thanks.

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    KinderlyLearn
    Answered on February 11, 2021 at 10:21 AM
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    Richie_P
    Answered on February 11, 2021 at 11:10 AM

    Please note that we can only upload Fillable PDF.

    It seems you're trying to upload a PDF file without any fillable fields.

    Please edit your PDF file first in adobe acrobat and add fillable fields.

    Then upload it back to the Fillable PDF form.

    Let us know how it goes.