Conditional fields always showing on load...

  • Profile Image
    Asked on November 08, 2013 at 12:48 PM



    I have been creating a jotform for a survey but it seems my conditional logic is overridden when the form first loads:


    The problem is on page 2 of the form, where the field 'Which resources do you use from your college or department? How did you find these? How you you feel that they support students?' (and the following three similarly-worded fields) should only show when the corresponding tickbox is selected.


    Look forward to hearing from you...


    Many thanks

  • Profile Image
    Answered on November 08, 2013 at 01:25 PM

    Recently, we had a glitch that caused conditonals not to work on forms created during that time frame. Please clear your browser's cache.

    Then re-build the conditionals, that should solve the problem. Let us know if the problem persist