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aprilsoderquistAsked on February 11, 2021 at 9:46 AM
I'm trying to delete my account. I login with Google. When I put my Google password in to confirm deleting the account, it says incorrect password. Is there another way to go about this?
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Sigit JotForm SupportReplied on February 11, 2021 at 10:28 AM
Greetings,
Since you created JotForm account using GMail, in this case you need to reset your JotForm account password first https://www.jotform.com/help/489-how-to-reset-jotform-account-password
Then you can delete your account, please follow the steps mentioned here https://www.jotform.com/help/527-how-to-delete-my-account
Please give it a try, and let us know if you need further assistance.
Regards.
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aprilsoderquistReplied on February 11, 2021 at 10:44 AMHi,
I tried, but it isn't letting me reset my password, even when I enter my
Google password as the current one. It tells me it is incorrect.
Suggestions?
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aprilsoderquistReplied on February 11, 2021 at 10:44 AMNevermind, I just decided to move down to the basic package. Thank you.
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Ashwin JotForm SupportReplied on February 11, 2021 at 11:59 AM
Please let us know if you want us to delete your account "aprilsoderquist" and we will do the needful.
We will wait for your response.