I am not able to connect to my paypal account.

  • Profile Image
    Maad Abu-Ghazalah 
    Asked on February 11, 2021 at 09:59 AM

    I am creating a new form and trying to connect it to my PayPal business account. But when I go to the Connect screen and enter my email address I use for Paypal, it get the message it can't find the account.

  • Profile Image
    Answered on February 11, 2021 at 10:50 AM

    Hi, thank you for contacting Jotform support.

    Could you please re-check if your PayPal credentials are correct?

    We look forward to your response.