Hidden calculation widget is not calculating the fields

  • PESJotForm
    Asked on February 11, 2021 at 10:47 AM

    I have a hidden form calculation widget field that is based on values from several multiple choice calculation value fields. The calculation works fine when I show it in the form, but I when I hide it, it defaults to a zero value.

    How can I have the form calculation field calculate without showing it to the user?

    Thank you.

    Jotform Thread 2891738 Screenshot
  • Welvin Support Team Lead
    Replied on February 11, 2021 at 12:25 PM

    The problem is related to the conditional logic. You have a conflicting condition in the form. Look at the following filter of conditions:

    1613063742 6025663ece81d  Screenshot 10

    Condition #3 hides the Passcode field by default.

    Now, your passcode field based on the following screenshot of the condition is used to show the fields from the calculation.

    1613063945 60256709c24cf  Screenshot 21

    Condition #1 from the above screenshot hides the Percent Complete field when you are on the edit URL.

    You have the form set not to Clear Hidden fields, but when the form loads, there is no calculation since the fields are hidden.

    Thanks