Upload space limit - form disabled

  • Konstantin_Vitkin
    Asked on February 11, 2021 at 12:03 PM

    Hello,

    I have deleted all of the submissions in all the forms, but I still get a message that I have reached the upload space limit.

    Can you check it, please?

  • Konstantin_Vitkin
    Replied on February 11, 2021 at 12:26 PM

    I also got a message that "Your forms are disabled now."

    I think that I found a problem and deleted another form with submissions.

    Now I have 0 MB in upload space.

    Can you please enable my forms back?

  • John Support Team Lead
    Replied on February 11, 2021 at 3:41 PM

    As checked, the account has been suspended but was reactivated already. I then tried accessing one of your forms and it seems to load with no issues:

    1613076053 602596554fce1 Screenshot 10

    Could you please check it again on your end now?

    Let us know if it still persists so we can check.