I have just paid for a year's bronze subscription without realising that we are an educational organisation and may be eligible for your 50% discount.

  • Profile Image
    fogartyfoundationWA
    Asked on February 11, 2021 at 08:02 PM

    Good morning

    I have just paid for a year's bronze subscription for Fogarty Foundation without realising that we are an educational organisation and may be eligible for your 50% discount.

    Can we revisit our subscription please?

    Thank you

    Kirsty

  • Profile Image
    Patrick_R
    Answered on February 12, 2021 at 12:54 AM

    Hello Kirsty! I noticed that you've made your payment for Bronze Yearly today.

    If you want to apply for the 50% Non-Profit discount; then you can apply here: https://www.jotform.com/nonprofit/pricing/

    Make sure to use your existing username and email address while applying. We usually respond within 48 working hours to the received applications.

    If approved, 50% discounted rates will start displaying on your billing page from where you can make your purchase.

    Kindly note that your current subscription cannot be converted into a 50% discount one and needs to be cancelled first; after this subscription is cancelled, you can buy the same subscription at 50% discount (on approval).

    Let us know if you want us to cancel your subscription right now. Your account will be moved to the FREE plan immediately and refund will be issued.

    Thank you!

  • Profile Image
    Patrick_R
    Answered on February 12, 2021 at 12:58 AM

    Hello! Kindly note that as you're an educational organisation, you need to apply for education discount instead by applying via this link: https://www.jotform.com/education/pricing/

    Also note that this discount is not available to for-profit schools.

    Thank you!