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Veronika ArcherAsked on February 11, 2021 at 10:05 PM
Hello,
My account is suspended and I don't know why
No information was provided and no error message was provided
Veronika
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Vanessa_TReplied on February 12, 2021 at 2:20 AM
Our apologies for the inconvenience.
I checked your forms but could not find any violation to our Terms Of Use, as such, I have instead reactivated your account.
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Veronika ArcherReplied on February 15, 2021 at 8:33 PMHello,
Thank you for your response. Unfortunately, my account is still showing as suspended
Veronika
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Vanessa_TReplied on February 15, 2021 at 9:52 PM
As per checking, your account got suspended again due to some of your forms in your Trash folder that is asking for credit card details.
I have now purged the said forms and reactivated your account.