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Redinger_SeanAsked on February 11, 2021 at 11:08 PM
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Redinger_SeanReplied on February 11, 2021 at 11:10 PM
I did not realize that my Jotform account would shut down after 10,000 views
I would like to upgrade my account but I cannot spend the full 100% price.
I'm a new customer but I'd like to purchase the yearly plan for the previous deal @ 50% off the annual price.
So, I need to upgrade my account.
Please help? -
Gaetan_BReplied on February 12, 2021 at 2:41 AM
Hello,
Thank you for reaching out.
Unfortunately, we cannot manually apply discounts on an account.
Also, please note that those limitations are reset on a monthly basis. Here's a complete explanation: https://www.jotform.com/help/408-understanding-your-account-usage-and-limits
Hope this helps.
Do not hesitate to reach out if you need further assistance