review before submit button not working

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    aprilclaasen
    Asked on February 11, 2021 at 11:30 PM

    Hi there,

    I've just had someone try to place an order for my product using my form, and they haven't been able to click the 'review and submit' button (nothing happens when they do).

    I've then received an email saying that I've exceeded my form view limits but the email itself only says "file cannot be found", and based on my analytics I'm way off the 1000 view limit.

    How can I fix this?

  • Profile Image
    Richie_P
    Answered on February 12, 2021 at 03:05 AM

    I have tested your form and it seems the review and submit button works.

    1613117104_602636b0ece08_1.png

    Regarding the over limit error, we do apologize about that email.

    Your account is not over the limit,kindly ignore that message.

    If you need further assistance, let us know.