Lost form

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    chickpea
    Asked on November 08, 2013 at 09:00 PM

    I think I created a form without being signed in (under a guest account).  I was able to see it in the past, but now I cannot find it. As I reflect back, it was the only form I would see, which is odd because we have at least 10 forms in our account.  

    Here is the link of my form:

     https://secure.jotform.us/form/33086074379158

    We actually have a main account under the email cindy@think-training.com.  I am a user in that account.  Can you find my form and move it to our account?

    I really appreciate your speedy help as clients are trying to use it right now and it shows "over quota"  --- HELP!

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    ashwin_d
    Answered on November 09, 2013 at 03:07 AM

    Hello Chickpea,

    I'm sorry for the trouble caused to you.

    Upon checking this form, I found that this is not under any gust account but it is under a premium account. The email id used in this premium account is "csak*****@gmail.com"

    Unfortunately, I was not able to find any account with email address "cindy@think-training.com" but I found that you have guest account with email address "sarah@think-training.com" and it over quota. There is no form in this account. It seems that you have sent another request to move the form and one of my colleague have already moved this form.

    Thank you!