Can not Edit Form

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    beck1212
    Asked on February 12, 2021 at 12:00 AM

    I can not get into the edit form page.


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    Gaetan_B
    Answered on February 12, 2021 at 03:02 AM

    Hello,

    Thank you for reaching out.


    I am not able to reproduce the issue on my end.

    I have cleared your form's cache, could you let us know if the issue is still present?


    Should that be the case, do not hesitate to share a screenshot of the issue.

    Here's a guide to make sure we can access your screenshot: https://www.jotform.com/help/438-how-to-post-screenshots-to-our-support-forum


    Hope this helps.

    Do not hesitate to reach out if you need further assistance

  • Profile Image
    beck1212
    Answered on February 12, 2021 at 09:20 AM

    Here is the link to what I get when I try to edit.

    https://www.jotform.com/build/201444740555149


    201444740555149

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    Gaetan_B
    Answered on February 12, 2021 at 10:08 AM

    Hello,

    Unfortunately, we haven't received your screenshot. could you please send it directly to our forum by following this guide: https://www.jotform.com/help/438-how-to-post-screenshots-to-our-support-forum.


    I have also cleared your form's cache as an additional measure.

    Could you do the same with your browser cache if the issue is still there?

    Here's a guide on how to do it on Chrome: Clear cache & cookies on Google Chrome.


    Hope this helps.

    Do not hesitate to reach out if you need further assistance