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beck1212Asked on February 12, 2021 at 12:00 AM
I can not get into the edit form page.
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Gaetan_BReplied on February 12, 2021 at 3:02 AM
Hello,
Thank you for reaching out.
I am not able to reproduce the issue on my end.
I have cleared your form's cache, could you let us know if the issue is still present?
Should that be the case, do not hesitate to share a screenshot of the issue.
Here's a guide to make sure we can access your screenshot: https://www.jotform.com/help/438-how-to-post-screenshots-to-our-support-forum
Hope this helps.
Do not hesitate to reach out if you need further assistance
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beck1212Replied on February 12, 2021 at 9:20 AM
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Gaetan_BReplied on February 12, 2021 at 10:08 AM
Hello,
Unfortunately, we haven't received your screenshot. could you please send it directly to our forum by following this guide: https://www.jotform.com/help/438-how-to-post-screenshots-to-our-support-forum.
I have also cleared your form's cache as an additional measure.
Could you do the same with your browser cache if the issue is still there?
Here's a guide on how to do it on Chrome: Clear cache & cookies on Google Chrome.
Hope this helps.
Do not hesitate to reach out if you need further assistance