Account Suspended

  • Kia Thomas
    Asked on February 12, 2021 at 1:25 AM

    My account has been suspended for some reason and I don't know why. Please advise and reactivate the account please. This is affecting my business in a bad way.


    Thank you

  • Ashwin JotForm Support
    Replied on February 12, 2021 at 4:42 AM

    I did check your account and found that it is currently suspended. Please note that we have an automated anti-phishing filter which scans all forms. It seems our anti-phishing filter marked one of email as spam and that caused your account suspension.

    I have gone ahead and activated your account again and all your forms are back online.

    Do try to sign in to your JotForm account and get back to us if you have any trouble.