My integration between Jotform and Zoho CRM is not saving,

  • Ian Schwikkard
    Asked on February 12, 2021 at 1:58 AM

    HI There,


    I have mapped all the fields, login into and authenticated with Zoho CRM and its not saving on Jotforms side, not sure what to do

    https://form.jotform.com/210413585526554

    Jotform Thread 2893661 Screenshot
    Page URL: https://form.jotform.com/210413585526554
  • Rehan Support Team Lead
    Replied on February 12, 2021 at 4:05 AM

    Greetings Ian,

    I've cleared your form cache. Kindly check it again in a different browser. If you are still unable to save the integration then please let us know the settings you are trying to apply and we will try to save them from here.

    I do see the integration here and I've noticed that the "Trigger your workflows in Zoho CRM" is currently set to "NO". However, in the screenshot looks like you are trying to save it to "Yes".

    Should you need further assistance then please let us know here.

    Thanks