Incorrect password for form encryption

  • Profile Image
    Asked on February 12, 2021 at 06:25 AM

    I try to create a password to encripted form but said that is wrong password

    Witch password I need to enter first?


  • Profile Image
    Answered on February 12, 2021 at 06:56 AM

    May we know if you're logged through your Google account?

    If yes, you would have to create a password first for your Jotform account.

    To do this, kindly reset your password by following this guide:

    A rest instruction would be sent to your account email address.

    Once you have setup a new password, you may use that to enable form encryption.

    Let us know how it goes.