What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How do you disable the 'Mask Value' for the Phone Number field?

    Asked by vday on November 09, 2013 at 06:37 AM

    I do not want to use the Mask Value for the Phone Number field but I'd like to ensure that people enter only numerical values into the Phone Number.

    Is there anyway to do this?


    Many thanks

  • Profile Image
    JotForm Support

    Answered by Welvin on November 09, 2013 at 10:03 AM


    You will need to open the form in our form builder. Click the Phone Number field then click "Input Mask" button to turn off the masking: