Smart PDF Form: How can I enable encryption in my form?

  • Profile Image
    Asked on February 12, 2021 at 08:41 AM

    I looked on your user guide, followed the steps on there but there is no encryption option on my page. Any help would be appreciated.

  • Profile Image
    Answered on February 12, 2021 at 09:28 AM


    Are you perhaps referring to this form

    I've checked the form, and you are using the Smart PDF forms. Please note that encryption is not available for Smart PDF forms. You can only use the form encryption feature on regular forms.

    Let us know if you have further questions.

  • Profile Image
    Answered on February 12, 2021 at 09:33 AM
    Thank you for getting back to me.
    Would I need to redesign the form to use this feature or can I change the format this one is in rather than having to do the whole thing again?
    Kind regards,
    Helen English
    Head of Admin
    Tel: 0121 384 7087
    Twitter: @SpecialistRD
    Click HERE to connect with me on LinkedIn
    Click HERE to sign up for my free monthly newsletter.
  • Profile Image
    Answered on February 12, 2021 at 10:24 AM

    Hello Helen,

    You will have to create a new regular form to enable form encryption. You will not be able to use your PDF form as you are using it in the Smart PDF form.

    I hope this helps. Please let us know if you need further assistance.