How do I recover the deleted submissions from a field?

  • kirpalttc
    Asked on February 12, 2021 at 9:09 AM

    Hi,

    I deleted the form as I had created a new one not knowing that responses would be deleted too.

    We really need those past responses for this form.

    Is it possible for you to recover the form responses for us.

    I can hide the cells as needed moving forward.

    Please help.

    Thanks

    Kirpal

  • roneet
    Replied on February 12, 2021 at 9:52 AM

    When a field from the form is deleted, it also deletes the data associated with it. When you try to delete a field a warning is shown to you that you will lose the data from that field:

    1613141408 602695a051bf7 Screenshot 10

    Unfortunately, the data from that field could not be restored as it is deleted from our server.

    The only way to check the data associated with that field is via the notification email you have received.

    Let us know if you have further questions.

    Thanks.