I'm having trouble saving the changes I made to my invoice.

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    klarson44
    Asked on February 12, 2021 at 09:44 AM

    Hello,


    I'm having trouble saving the changes I made to my invoice. It keeps going back to the default. Is there a save feature I'm missing?


    Thank you!

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    Ariel_P
    Answered on February 12, 2021 at 11:29 AM

    Hi there,

    Are you referring to the Simple Invoice in the PDF editor?

    If that's the case, I've cloned your form, but can't seem to recreate the issue. The changes were retained after refreshing the page on my end.

    1613146962gifx143.gif

    Try clearing your browser's cache, or edit the invoice in incognito or private mode, see if the problem persists.

    I've cleared your form's cache as a precaution, see if that helped.

    Otherwise, it would be helpful if you can provide more detail about it. Please walk us through how to reproduce the issue by providing the following info:

    • The input on the form.
    • Your expected output/outcome/result.
    • The actual result.

    You can send us screenshots to better illustrate the issue.