Fields don't appear in PDF file.

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    Carepoint
    Asked on February 12, 2021 at 11:26 AM

    I added two new columns in my form. However, these new columns do not print off. What do I need to do so everything prints?

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    Basil_A
    Answered on February 12, 2021 at 02:07 PM

    Hi,

    When making changes to the form, the PDF template doesn't get updated.

    Could you try deleting the current PDF template in your PDF Editor and creating a new PDF template.

    You can access the PDF editor from the top left of your form builder.

    1613156328_6026cfe80831c_chrome_icpuql5u

    After that, you should be able to delete the current PDF template and create a new one.

    1613156398_6026d02e60bac_chrome_092vYTYQ

    The new PDF should be updated with all the fields.

    Please let us know if you require any further assistance.