Delete Submissions without affecting Drive and Spreadsheeets integrations?

  • Profile Image
    BeTheChange_Conviventia
    Asked on February 12, 2021 at 01:06 PM

    Dear Team

    I need to free upload space, seems like the few submissions i have received this month have used up almost all the monthly100MB. Can i delete those submissions (and all the uploaded files) without affecting the Spreadsheets and Drive integrations. My integrated spreadsheet is syncing to several other personal files and changing data in it could result in disaster to my organization's overall data management.


    Thank you

  • Profile Image
    Katherine_W
    Answered on February 12, 2021 at 06:42 PM

    Hi there,

    Happy to help!

    If you delete your submissions from Jotform, they will only delete from Jotform and it will not affect anything uploaded to your Google Drive.

    I hope this helps! Please let us know if you have any further questions.

  • Profile Image
    BeTheChange_Conviventia
    Answered on February 15, 2021 at 09:33 AM
    Thanks, however, if i delete them from jotform, the data will be erased
    from the Google Spreadsheet that I integrated to it, correct? if so, that
    would be a problem for us since the spreadsheet is syncing to several other
    internal docs of our organization. If something is deleted from the
    jotform-integrated spreadsheet, then we are in trouble. i just want to make
    sure it would not happen before i proceed to delete submissions from jotform
    Blessings!
    Jeisson Delgado
    *Coordinación de Voluntariado y Prácticas*
    Bogotá - Colombia
    *Conviventia*
    p: Corporativo : 3102000234
    Personal: 305 7069775
    a: Carrera 9 # 1c-30
    w: www.conviventia.org



    El vie, 12 de feb. de 2021 a la(s) 18:42, Jotform (noreply@jotform.com)
    escribió:
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  • Profile Image
    Sigit_W
    Answered on February 15, 2021 at 10:31 AM

    Greetings,

    As mentioned by my colleague "If you delete your submissions from Jotform, they will only delete from Jotform and it will not affect anything uploaded to your Google Drive."

    Regarding "if i delete them from jotform, the data will be erased from the Google Spreadsheet that I integrated to it, correct?"

    No, when you delete a submission from your form then it will not get removed from the Google Integrated sheet.


    However.

    Regarding "if so, that would be a problem for us since the spreadsheet is syncing to several other internal docs of our organization. If something is deleted from the jotform-integrated spreadsheet, then we are in trouble. i just want to make sure it would not happen before i proceed to delete submissions from jotform"

    Please take note that after deleting submissions of a form, and then you delete the google sheet integration

    1613402400_602a9120ee74c_

    And reintegrate either using an existing sheet or creating a new sheet, it will not show the deleted submission.

    1613402991_602a936f53a88_

    You will notice that the deleted submission is not in the sheet anymore.

    It is always a good idea to have a backup of your submission data before any changes made.

    I hope that helps, let us know if you have further questions.

    Regards.

  • Profile Image
    BeTheChange_Conviventia
    Answered on February 17, 2021 at 05:11 PM
    Thank you for your response, it makes sense. will let you know if i have
    any further questions. God bless you richly!
    Jeisson Delgado
    *Coordinación de Voluntariado y Prácticas*
    Bogotá - Colombia
    *Conviventia*
    p: Corporativo : 3102000234
    Personal: 305 7069775
    a: Carrera 9 # 1c-30
    w: www.conviventia.org



    El lun, 15 de feb. de 2021 a la(s) 10:31, Jotform (noreply@jotform.com)
    escribió:
    ...