Jotform tables: Summarize with a Chart option is not including all responses.

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    SimplytbChocolate
    Asked on February 12, 2021 at 01:22 PM
    When I check analytics
    And I ask to summarize with a chart the totals are not correct
    The one I noticed was candy bomb
    Should be at least 31
    And says 13
    Sent from my iPhone
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    ashwin_d
    Answered on February 12, 2021 at 01:36 PM

    I am sorry for the trouble caused to you. I did check your form, and I am able to replicate the issue you are having. It seems "Summarize with a Chart" option in Jotform tables does not include all the responses with quantity received in submission.

    I am escalating this issue to our backend team. We will get back to you as soon as we have any update from them.


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    yigitcukuren
    Answered on February 16, 2021 at 07:00 AM

    Hi SimplytbChocolate,

    This issue is resolved. If you need any further assistance please let us know. Thanks for reporting.