How to sign in without Google?

  • Profile Image
    Asked on February 12, 2021 at 01:37 PM

    Hello There, we are looking to upgrade our account, but instead of logging is via a Google Account, we wish to be able to sign in via email address and password

    (ive tried using my google account's email and password that i registered via the email login option, but it doesnt recognize the credentials)

    Is there a way to adjust this?

    If not, and if i would have to make a new account, how can i avoid starting from scratch as i have put quite a bit of work into some forms that i would like to use.

    Thank you!

  • Profile Image
    Answered on February 12, 2021 at 07:20 PM


    Thank you for reaching out.

    You just need to reset your password.

    Please follow this guide on how to reset.


  • Profile Image
    Answered on February 19, 2021 at 01:11 PM
    Subject: Your ticket has been resolved. Tell us how we did!
    I know this will open the ticket again just to have you close it again, but
    wanted to say that it worked and thanks for the assistance!
    *Due to my part-time hours please always include ***
    *, and ***
    * with your requests, as they will be able to
    assist if I am not available. Thank you.*
    *Eddy Brunet*
    Unit B5 – 416 Meridian Road SE
    Calgary, AB T2A 1X2 - 403-250-5363