Account Locked

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    alex.truitt
    Asked on February 12, 2021 at 01:37 PM

    Hi my Jotform administrator account is locked. I tried the wrong password too many times. I have reset my password and it's still locked. Can you help me unlock this?

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    david
    Answered on February 12, 2021 at 07:13 PM

    Hi Alex,

    I checked your account and it is currently showing as unlocked. If you are still having trouble accessing the account, send us an email at "enterprise-support@jotform.com" and we can take another look.