I received a notification that I was charged $19 for your service but honestly don't remember what account I have with you.

  • Kathy Watson
    Asked on February 12, 2021 at 2:44 PM

    Hi!

    I received a notification that I was charged $19 for your service but honestly don't remember what account I have with you. How do I find that out? I've tried a couple of email addresses to get the password but still nothing.

  • Jed_C
    Replied on February 12, 2021 at 8:16 PM

    Unfortunately, I'm unable to find any account associated with rockonkathy@icloud.com email. Kindly send us the following information so we can check.

    Username:

    Email:

    Last 4 digit of credit card: 

    Expiration date of card:

    Type of card: (AMEX, Visa, etc)

    Transaction date:

    Amount charged:

    Looking forward for your response.