Emailed form link doesn't work on mobile phone.

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    k9viplv
    Asked on February 12, 2021 at 03:01 PM

    I created a form and emailed the copied link to test it to myself and a friend. Both of us click the link on our iphones and it brings us to the log in page for Jotform and not the form itself. But on a computer the emailed link seems to work. I need to know why it does this on phones before I send this form to any real clients

  • Profile Image
    Amin_N
    Answered on February 12, 2021 at 08:44 PM

    Thanks for reaching out to us!

    Assuming you're referring to this form: "https://form.jotform.com/210424550395047", the form seems properly set.

    If you send the form public link to respondents, it will require no sign up.

    Related guide: Where-to-find-my-form-url

    However, if you assign the form to someone, they will have to create a Jotform account view/submit it.

    Related guide: Adding-assignees-to-your-form

    So, make sure you share the public link, not the assign link.

    Should you have any further inquiries, we will be more than happy to help.