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Eileen KitrickAsked on February 12, 2021 at 4:05 PM
Hi,
Our form on this page: https://www.shopuspeakers.com/pages/warranty-form is not working so I tried to log in to our account but couldn't remember the password and have tried to login too many times and now the account has been suspended (either attached to calli@fashionitmail.com or sales@fashionitmail.com). Could you please advise on why the form is not working and un-suspend the account?
Thank you,
Eileen
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Lorenz JotForm SupportReplied on February 12, 2021 at 9:48 PM
Hi there,
This is a duplicate query, my colleague is already working on your concern in this ticket https://www.jotform.com/answers/2895381-form-not-working-and-account-is-suspended and you'll be updated there any moment now.
Thank you.