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abbeyinnAsked on February 12, 2021 at 5:23 PM
Hello,
Apparently my account was suspended and now I am unable to access a form that I need.
Please advise ASAP!
Thank you
Randi Thompson
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Jed_CReplied on February 12, 2021 at 10:56 PM
We apologize for the inconvenience.
Upon checking, your account abbeyinn is already active. Please try logging in to your account and let us know if you are still unable to access it.
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abbeyinnReplied on February 16, 2021 at 1:11 PM
I tried to access my form, and it gives me this message: https://www.jotform.com/210275355926054
Can you please check into this. I tried logging in to the account and It says account has been disabled. I don’t think it is the abbeyinn account because I don’t see any of my forms on that one.
Best Regards
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David JotForm Support ManagerReplied on February 16, 2021 at 4:21 PM
Good day, that form belongs to the account username "jessesgirl10.rt". That account is suspended due to a form that ask for credit card information:
If you agree to have that form deleted, we can reactivate the account.
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abbeyinnReplied on February 16, 2021 at 4:44 PM
Ok perfect. I agree to have that form deleted.
Randi Thompson
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David JotForm Support ManagerReplied on February 16, 2021 at 5:50 PM
Hi, we have deleted that form already. The account is now activated.
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abbeyinnReplied on February 16, 2021 at 6:00 PMThanks again!
Randi Thompson
Director of Sales
Best Western Plus Abbey Inn
Abbey Inn Hotels
(435) 652-1234
(435) 590-9128
randit@wittwerhospitality.com
www.bwabbeyinn.com
1129 S. Bluff St. St George, UT 84770
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