Google drive integration: Store data to an existing folder

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    LongBeachRowing
    Asked on February 12, 2021 at 06:32 PM

    I have a folder in my google drive, let's call it "Folder A". When I configure Jotform to store submissions to that folder, instead of storing to my existing "Folder A", it makes a new folder in my google drive, also called "Folder A", and stores to that instead. Please help me figure out how to configure it to store to my existing folder.

  • Profile Image
    Vick_W
    Answered on February 13, 2021 at 12:33 AM

    Hi there,

    Google drive does not restrict a folder by its name. Meaning you can create multiple folders with the same name. Our Google Drive integration is set up to create a new folder using your form name or any other name you set up. So it will not store the submissions in any existing folder instead it will create a new folder.

    Let us know if you have any other concerns.

    Thanks

  • Profile Image
    LongBeachRowing
    Answered on February 13, 2021 at 11:09 PM

    Thanks for your response. This and other significant limitations we’ve found in the google drive integration are kind of a dealbreaker for us in expanding our usage. Is there any plan to enhance this integration in the future? Or do you have any workarounds you can suggest?

    We have an existing folder structure that we need to store into and remaking it would mean breaking a lot of links that we’ve distributed previously. In this context the inability to store to an existing folder feels akin to a bug.

    Thanks

  • Profile Image
    Vick_W
    Answered on February 14, 2021 at 12:37 AM

    Hi there,

    I understand your concerns. As a workaround, you can try the Jotform and Google Drive integration via Zapier. This integration gives an option to first find the folder and if it doesn't exist then it will create a new folder.

    1613280897_6028b681ae904_

    Here is the option at the final step.

    1613280881_6028b67138f99_

    Please try it and let us know if you have any questions.

    Thanks

  • Profile Image
    LongBeachRowing
    Answered on February 16, 2021 at 11:36 PM

    Hi,

    Thanks for your response. Can this be accomplished in Zapier without multi-step Zaps which are an additional cost?

    When I try to follow your recommendation, I am seeing how I can trigger a google drive folder to be created upon submission, but that's not helpful unless I can also actually store the submitted file into that new folder.

  • Profile Image
    Vick_W
    Answered on February 17, 2021 at 01:34 AM

    Hi there,

    Looks like this will require multiple-step Zaps. One to create or update a folder and the second to upload the file.

    Thanks

  • Profile Image
    Vick_W
    Answered on March 07, 2021 at 08:46 PM

    Hi there,

    I just wanted to inform you that, I've opened a feature request based on your requirement. We can not give you an ETA or any confirmation if this will be implemented. However, if it is implemented then we will definitely inform you here.

    Thanks

  • Profile Image
    Vick_W
    Answered on March 07, 2021 at 10:48 PM

    Hi there,

    For some reason, your reply didn't appear on this ticket. However, I did receive it in the email. For One Drive integration, I've created a new feature request. You can view it at the link below.

    https://www.jotform.com/answers/2948896

    Thanks