How do I access my form when it says it has been deleted?

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    Asked on February 12, 2021 at 06:37 PM


    I need help please. Recently, something happened to my laptop that it cleared all files, data, passwords, etc. I was also logged out from all sites including Jotform. Apparently, when I logged back in, it said that I had no forms even if I had never deleted any before. I can still view my form at but I can't seem to have access to it or even edit it, and I need it SO BAD. PLEASE PLEASE HELP ME.

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    Answered on February 13, 2021 at 01:18 AM

    Hi there,

    It looks like you ended up creating a new account. This is why you are unable to view or access the form you are referring to. Do you recognize the following email address:


    If it is your email address then please reset your account password using the guide below.

    Let us know if you need further assistance.