Entries not flowing to Google Sheets

  • Profile Image
    brianf800
    Asked on February 12, 2021 at 06:46 PM

    I have a form, Completed Return Form (Jotform). It seems not all entries are flowing into google sheets. The issue is Im losing faith with Jotform with this happening.


    It has happened 5 times:


    • Alexis Beverly - 2/12 @ 15:43
    • Sheri Salas - 2/9 @ 15:19
    • Nathan King - 2/6 @ 14:48
    • Matthew LeComte - 2/5 @ 18:41
    • Victor Cottrell - 2/2 @15:37
  • Profile Image
    Vick_W
    Answered on February 13, 2021 at 01:38 AM

    Hi there,

    Please accept our apologies for the inconvenience. You can delete the integration you currently have and reintegrate it with Google Sheets.

    This will fix any issues the integration may have and it will also upload all the existing submissions that you currently have in the Google Sheet again. Let us know if the issue persists.

    Thanks