Transfer forms between accounts

  • Profile Image
    Emily 
    Asked on February 12, 2021 at 08:12 PM

    Hi, per https://www.jotform.com/help/342-how-to-transfer-or-share-forms-and-data-with-another-account, I would like to move two forms to a new account:

    1. https://form.jotform.com/201466372336151
    2. https://form.jotform.com/201195733501145

    They are owned by the account toolsadmins and I would like to transfer them to USDR. Please let me know if you need anything else from me!

  • Profile Image
    gerardw
    Answered on February 13, 2021 at 03:33 AM

    Hello Emily,

    Sure we can help with the transfer, but we need to receive the request for form transfer from toolsadmins.

    Hence please log into toolsadmins and then reply to this ticket and we can initiate the transfer.

  • Profile Image
    Barlow_emily
    Answered on February 16, 2021 at 01:33 PM

    Hi, understood—when I try to view the ticket when logged in as toolsadmins, I get an unauthorized access error. What's the best way to proceed?

  • Profile Image
    BDAVID
    Answered on February 16, 2021 at 04:40 PM

    Good day, please log in again to toolsadmins in order to request the forms transfer to the account username  USDR.