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EmilyAsked on February 12, 2021 at 8:12 PM
Hi, per https://www.jotform.com/help/342-how-to-transfer-or-share-forms-and-data-with-another-account, I would like to move two forms to a new account:
They are owned by the account toolsadmins and I would like to transfer them to USDR. Please let me know if you need anything else from me!
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Girish JotForm SupportReplied on February 13, 2021 at 3:33 AM
Hello Emily,
Sure we can help with the transfer, but we need to receive the request for form transfer from toolsadmins.
Hence please log into toolsadmins and then reply to this ticket and we can initiate the transfer.
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Barlow_emilyReplied on February 16, 2021 at 1:33 PM
Hi, understood—when I try to view the ticket when logged in as toolsadmins, I get an unauthorized access error. What's the best way to proceed?
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David JotForm Support ManagerReplied on February 16, 2021 at 4:40 PM
Good day, please log in again to toolsadmins in order to request the forms transfer to the account username USDR.