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stephen.ratcliffAsked on February 12, 2021 at 9:37 PM
Several of my forms (telehealth consent - indv, telehealth consent couples, consent to in person services) are displaying different when filled out than when I am designing them. When I am designing them the text looks fine but then when I click to fill them out like I was a client they show periodic spaces in the words that makes it hard to read (ex. the t ext w i ll disp lay l ike thi s). How can we fix this?
Page URL: https://form.jotform.com/201625293395054 -
Vanessa_TReplied on February 13, 2021 at 4:02 AM
I tried to fill out your form but was not able to see the extra spacing that you mentioned.
Would you mind sharing a screenshot of where you are specifically having this issue?
How-to-Post-Screenshots-to-Our-Support-System (Note: Email Attachment Is Not Supported)
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stephen.ratcliffReplied on February 13, 2021 at 10:54 AM
Heres an example
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Kenneth JotForm SupportReplied on February 13, 2021 at 1:40 PM
Hi there,
Can you please decrease the Line spacing by going to your advanced designer page?
Here is how:
I hope that helps.
Best.
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stephen.ratcliffReplied on February 13, 2021 at 2:22 PM
That didn't fix it.