Forms displaying different than designed

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    stephen.ratcliff
    Asked on February 12, 2021 at 09:37 PM

    Several of my forms (telehealth consent - indv, telehealth consent couples, consent to in person services) are displaying different when filled out than when I am designing them. When I am designing them the text looks fine but then when I click to fill them out like I was a client they show periodic spaces in the words that makes it hard to read (ex. the t ext w i ll disp lay l ike thi s). How can we fix this?

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    Vanessa_T
    Answered on February 13, 2021 at 04:02 AM

    I tried to fill out your form but was not able to see the extra spacing that you mentioned.

    1613206901_602795756ed65_b.gif

    Would you mind sharing a screenshot of where you are specifically having this issue?

    How-to-Post-Screenshots-to-Our-Support-System (Note: Email Attachment Is Not Supported)

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    stephen.ratcliff
    Answered on February 13, 2021 at 10:54 AM

    1613231689_6027f649eb456_IMG_0808.PNG Heres an example

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    Kenneth_C
    Answered on February 13, 2021 at 01:40 PM

    Hi there,

    Can you please decrease the Line spacing by going to your advanced designer page?

    Here is how:

    1613241601_60281d01e3e9e_t1.png

    1613241614_60281d0e0e057_y1.png

    1613241633_60281d213747d_f1.png

    I hope that helps.

    Best.

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    stephen.ratcliff
    Answered on February 13, 2021 at 02:22 PM

    That didn't fix it.